![]() ![]() In fact, even after correctly installing the version of MAU 4.22 I could never, trying every day, perform the updates of Microsoft Office 2016 and Microsoft Edge. Unfortunately, I can’t seem to get this fixed version to work normally either, but perhaps my system has just taken umbrage over updates for the moment.ĭear Howard, I have carefully read this post and all the comments you have received to date. Thanks for the team at Microsoft for such as rapid response. Microsoft has fixed this, in a new version of MAU which is available from the link above, and was released on 21 April. That may not be such a bad thing after all. In the normal cycle, Microsoft only updates MAU every month, so we may have to wait for resolution in late May. I have just forced the MAU app to quit (Command-Option-Escape) and left it to see what happens next. There doesn’t seem to be any resolution for that situation. In my case, my Office 365 subscription is paid through Apple’s App Store (I like the irony), although its updates are still delivered through MAU rather than using the regular App Store app, which has always struck me as being odd. Thanks to bucky for suggesting that those with a volume licence can simply uninstall MAU and run MacUpdater or use other solutions to obtain updates. However, neither re-installing version 4.22 nor installing the previous version have altered its behaviour here. You can download a fresh installer for MAU from this page. If you have any of the Office 365 apps installed, you may find it trying to run repeatedly at frequent intervals, when it reports no updates are available, or it may simply get stuck running in the background. I cannot upgrade my Macbook Pro to Catalina, because I cannot run my Microsoft Office applications on Catalina.There are widespread reports that Microsoft AutoUpdate (MAU) version 4.22, which was released on 14 April 2020, doesn’t run correctly. My son’s Macbook Pro (late 2011, running High Sierra) doesn't have this problem but he has Microsoft Office version 15.41. It seems odd that only two people reported this issue so far. Rasmussen reported the same issue in the AVG Community he is using a paid version of AVG. I searched the internet and haven't found a solution. I guess the Microsoft Office Microsoft_AutoUpdate_1301_Updater.pkg software has burrowed itself deeply into my Mac. ![]() Then I re-ran AVG several times the same threat is reported and it will not resolve. I searched the Library for "Microsoft," and moved two plist files to Trash: I went into the Libraries, found Microsoft AutoUpdate.app and moved it to Trash. I uninstalled AVG Antivirus and re-installed it. I run Microsoft Office version 16.16.15. After support for Microsoft Office 2016 for Mac ended on October 13, 2020, when running an AVG Antivirus Deep Scan, Microsoft_AutoUpdate_1301_Updater.pkg is reported as a Potentially Unwanted Program threat (Other:PUP-gen ) but it will not resolve. Microsoft_AutoUpdate_1301_Updater.pkg Reported by AVG Antivirus as a PUP I use the free version of AVG on a Macbook Pro (early 2015, running macOS Mojave). ![]()
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